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General Policies

Resort Rules and Regulation

Resort rules / House rules are management policy or agreements between the guest and the Resort. Usually, these policies are mentioned on the guest registration card which is signed by the guest at the time of check-in.

Resort Rules And Management policies

In Order to make your stay as pleasant as possible, the Management requests your co-operation in observing the following as an agreement between the guest and ” The Cedar Castle” under which rooms are permitted to be used by the guest(s):-

  1. Tariff

The tariff is for the room only and is exclusive of any government taxes applicable Meals and other services are available at extra cost. To know your room tariff, please contact the Duty Manager, guest registration forms must be signed on arrivals.

  1. Settlement of Bills

Bills must be settled on presentation, personal cheques are not accepted.

  1. Check-in 

Please present your ID card, Passport or Temporary Residence Card upon Check-in.

  1. Arrival & Departure

Check in time is 2 PM whereas Check out time is 12 PM please inform the front desk in case of early check if you wish to retain your room beyond this time. A reasonable extension may be given depending on the availability.

Subject to availability of the storage space, the guest can store luggage in the luggage room, at the guest’s sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 30 days.

  1. Guest’s Belongings

Guests are particularly requested to lock the door of their rooms when going out going to bed. For the convenience of the Guest, electronic safety lockers are provided in the room to store any valuables.

The Management will not in any way whatsoever be responsible for any loss / or damage to the Guest’s belongings or any other property from either the Resort room or the locker or any other part of the Resort for any cause whatsoever including theft of pilferage.

  1. Hazardous Goods

Bringing goods and/or storing of raw or exposed cinema films, or any other article of a combustible or hazardous nature and/or prohibited goods and/or goods of objectionable nature is prohibited.

The Guest shall be solely liable and responsible to the management, its other guests, invitees visitors, agents and servants for all loss financial or otherwise and damage that may be caused by such articles or as a result of the guests’ own negligence and non-observance of any / instructions.

Gambling, contraband, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals and pungent food are strictly prohibited on Resort premises.

  1. Damage to Property

The guest will be held responsible for any loss or damage to the Resort property caused by themselves, their guests or any person for whom they are responsible.

  1. Management’s Rights

It is agreed that the guest will conduct him/ herself in a respectable manner and will not cause any nuisance or annoyance within the Resort premise.

The Management has the right to request any guest to vacate his/her room or other areas of the Resort forthwith, without previous notice and without assigning any reason whatsoever, and the guest shall be bound to vacate when requested to do so. In case of the default, the Management has the right to remove the Guest luggage and belongings from the room occupied by him/her.

  1. Relation between Management and Guest

Nothing hereinabove shall continue or be deemed to constitute, or create any tenancy or sub-tenancy, or any other right to interact in the Resort premises or any part of portion thereof, in favour of any Guest or resident or visitor, and the Management shall always be deemed to be in full and absolute possession of the whole of the Resort premises.

  1. Government rules and regulations and application of laws

Guest are requested to observe, abide by confirm to and be bound by all applicable acts and laws and Government rules and regulations in force from time to time.

THE MANAGEMENT RESERVES TO ITSELF THE RIGHT TO ADD TO, OR ALTER OR AMEND ANY OF THE ABOVE TERMS, CONDITIONS AND RULES WHICH ARE A PART AND AN ABSTRACT OF THE LODGING ACT.

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