Bookings are confirmed on receipt of 100% Advance Remittance
If our Check In / Out timing does not suit your holiday program, kindly inform us about the same
Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly
Cancellation or Alteration in bookings is entertained; prior information is required at least a week before your Check In date
Please carry a valid government issued photo identity and address proof with you for Check In formalities (PAN Card is not accepted as a valid Identity Card)
The Credit / Debit Card holder should be one the travelers, if you have booked with us using it
Mode of payments accepted at the resort are via UPI, Cash & Credit Card / Debit Card only (Mastercard & Visa)
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error
Cancellation Policy
We at The Cedar Castle have a generous cancellation policy. Under this policy:-
- If cancellation is done 10 days prior to the date of arrival, the full amount will be refunded.
- For cancellation done 6 days prior to the date of arrival, 50% of the total amount will be refunded. After that, no refund will be made.
- If you do not turn up (no show) at the arrival date, no refund will be made.
- Refund of amount will be made through bank transfer due to security reasons.
- Above mentioned cancellation policy however does not apply to long weekends, special packages, special occasions such as national holidays, festivals & New Year eve and day etc.
5. Acknowledgment of receipt of cancellation can be obtained from our office.
